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Privacy Policy

Keswick Kids Dental Clinic respects the privacy of every family who visits our clinic and our website. This page explains what information we collect, how we use it, and how we protect it.

What we collect

We collect personal details that you choose to share with us through website forms, email, phone calls, and appointment requests. This may include your name, the parent or guardian name, phone number, email address, your child's age, the service you are interested in, and any notes you send. We also use standard analytics tools, such as Google and social pixels, that report aggregate traffic data without identifying you personally.

How we use it

Information is used only for the purpose for which it was provided. When you fill out an appointment request, we use what you sent to contact you and book the visit. Aggregate analytics help us understand which pages families find useful so we can improve them.

Sharing

We do not sell, rent, or distribute patient information to outside parties. Patient health information is shared only as required to provide care or as the law requires.

Security

We make reasonable efforts to protect this site and any information you provide. No transmission over the internet is ever fully secure, so please send only what is needed to start a conversation. Sensitive health details are best discussed by phone or in the clinic.

Cookies and analytics

The site may set basic cookies and use third-party analytics services to count visits and improve the experience. These tools do not identify you personally. You can clear cookies in your browser at any time.

Compliance

Our handling of personal information follows the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's Personal Health Information Protection Act (PHIPA).

Contact

Questions or requests about your information can be sent by email to info@keswickkidsdental.ca or by phone at (905) 476-2800.